Please contact us if you would like to change or rearrange your reservation - Mobile: 7021056235
1. In case of a govt. lockdown for any reason whatsoever, your full deposit amount would be refunded to you.
2. If you are not able to use the reservation for any other reason, the following apply.
3. Prior to 7 days of check-in date, no cancellation charges will be levied and the entire amount can be reused via a credit note on any other date of your choice.
4. 7 days to 3 days prior to check-in date, a cancellation charge of 10 % of total booking amount will be charged and the balance refunded via a credit note to be used on any other date of your choice.
5. Within 3 days to 1 day prior to check-in date, 30 % of total booking amount will be deducted, for the balance amount you will get a Credit note Valid for 6 months, to be used at your convenience.
6. In case of no show with no communication about cancellation, 100% cancellation will be charged.
7. In case of dates changed, existing booking needs to be cancelled 3 days prior to arrival date. Reservation of rooms on new dates of your choice will be subject to availability / applicable rates on those days of your choice would apply.
Horseland Hotel & Mountain Spa
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